Privacy Policy

Introduction

Thank you for visiting our website, which has been developed and now runs in the frame of the Erasmus+ Programme of European Union (2021-1-LU01-KA220-VET-000035648). LETZ RETAIL ONLINE wants to address the present and future demands of small businesses in the retail, commerce, hospitality, and cultural/creative sectors to change business processes in order to position, advertise, and sell items and services online in a (cyber)secure approach. In this context, your privacy is important for us, and we are committed to protect it in accordance with the European Regulation 2016/679 on the protection of individuals with regards to the processing of their personal data and on the free movement of such data (General Data Protection Regulation, hereafter referred to as the “Regulation”) as in force. To this end, we provide this Privacy Policy that applies to the LETZ RETAIL ONLINE website (the “Website”) and governs personal information collection and usage by the Website only. We reserve the right to update or change our Privacy Policy at any time. With that in mind, you should periodically check this Privacy Policy.

Type of personal information that we process

The amount and type of information we process depends on your activities and use of the Website. Certain information is collected simply from your use of the Website, where as other information is submitted by you voluntarily in your communications with us or to receive requested services. Below, we explain the information we process for our various services. Which are the legitimate reasons for processing your personal data? Legitimate reasons for lawful processing your personal information is the legitime interest of the LETZ RETAIL ONLINE consortium to promote the project’s outcomes.

Who is responsible for the processing of your personal data?

This Policy applies to all your Personal Data processed by (or on behalf of): The LETZ RETAIL ONLINE partners who are responsible for the processing of your Personal Data and will act as data controller.

Storage and deletion of personal information that we process

Any personal information you are providing us through the Website or by directly contacting us

via e-mail: info[a]letzretail.eu or by completing the online form (https://letzretail.eu/contact/) is securely stored by LETZ RETAIL ONLINE partners only for as long as necessary for us to comply with our contractual obligations to the funding authority of LETZ RETAIL ONLINE namely the European Union, and no longer than 2 years from LETZ RETAIL ONLINE project’s completion unless otherwise required for the defense of legal claims arising from the LETZ RETAIL ONLINE project contract or as otherwise required by compulsory law.

Processing of your personal data: which personal data do we collect?

Depending on your specific situation – as described here below – you can find an overview of the Personal Data which will be processed, based on which legal ground(s) and for which purpose(s) the Personal Data will be processed.

A. WEBSITE VISITORS

By using our website, certain information relating to you is automatically saved on the basis of cookies (cookie policy below). Except for the approximate location (IP address) and the enrollment to online courses, information collected by our cookies is usually anonymous.

B. CONTACT

To send us your message via using the contact form (https://letzretail.eu/contact/) of the website, it is possible that we receive the following information:

  • Email address
  • Name
  • Message
  • IP address

Disclosure of your personal data

Depending on the purposes for which we collect your Personal Data, we may disclose it to the following categories of recipients, which will then process your Personal Data only within the framework of these purposes:

WITHIN our authorised staff members.

 

Retention period

Unless a longer retention period is required or justified because of a limitation period or compliance with a legal obligation, we will only keep your Personal Data for as long as necessary for the processing within the aforementioned purposes.

Your rights

You have a number of rights, which you can exercise at any time. In particular, you have the:

• Right to be informed: You have the right to be informed about the processing and use of your personal information, including the purpose for which we are processing this information, the period that we will retain it and with whom we will share it.

• Right of access: You have the right to ask from us to confirm whether or not we are processing personal information concerning you. Where that is the case, you can access your personal information that we are processing and relevant supplementary information.

• Right to rectification: You have the right to request from us modifications, corrections or update to your personal information in case you believe that it is not up to date, complete or accurate. • Right to erasure (“right to be forgotten”): You have the right to ask us to erase your personal information that we are processing, subject to specific restrictions.

• Right to restrict processing: You have the right to request from us to restrict the processing of your personal information, with a view to limiting the way that we use this information. • Right to data portability: You have the right to ask for your personal information to be provided back to you or transferred to a third party.

• Right to object: You have the right to object to us processing your personal information at any time for reasons related to your particular situation.

• Right not to be subject to a decision based solely on automated processing (including profiling), which produces legal effects concerning you or similarly significantly affects you. To exercise your rights, please send us a notice to info[a]letzretail.eu. Please keep in mind that you also have the right to lodge a complaint a supervisory authority (e.g. the Data Protection Authority within your region or country), should you wish so.

Third-Party Websites

Our website may contain links to or the ability for you to access third-party websites. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their websites contain. This Privacy Policy applies solely to information collected by us. We encourage you to read the privacy policies of any third parties before proceeding to use their websites.

Children

We do not knowingly process, use, or disclose information from children under 16. If we learn that we have collected the personal information of a child under 16 we will take steps to delete the information as soon as possible. Please immediately contact us if you become aware that a child under 16 has provided us with personal information.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us: